Submit your order securely to us via our new web site. Visit us again after you have placed your order to easily track your shipment and view order history.
Call us at 208-885-6469 during business hours. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!
All of our shipments are professionally packed to ensure the safety of your items in route. We reuse shipping materials where possible to reduce waste and cost. We strive to ship all orders received by 10:00 am on the same day.
Textbook returns must be pre-approved and will be accepted through the first 2 weeks (14 days) of Fall and Spring terms. Summer term returns are only accepted during the first 3 days of class. Textbook returns with proof of withdrawal for the corresponding class will be accepted through the University's last day to drop a class without penalty.
Most general merchandise products purchased from this site may be returned, within 30 days, for a full refund. Exceptions to this policy may include textbooks, media (music, video games, software) which is not shrink wrapped, and customized products. Customized products which are non-returnable include clothing with monograms, custom published materials (such as course readers or syllabi), and artwork which is printed, matted, or framed based on your order. Defective or incorrectly shipped products may also be returned during this same time period. To be eligible for a full refund, products must be in the condition in which they were shipped and must be returned with all pieces originally shipped. Packaged products that are not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.) Please check packing list for return address information.
Contact us anytime with questions or concerns via email or phone:
Books - genbks@uidaho.edu or 208-885-7334
General Merchandise – vandalgear@uidaho.edu or 208-885-8594